Legal & Policies

Welcome to QuickBite. By accessing or using our website, you agree to be bound by these Terms of Use.

1. Service Description

We provide food ordering services for dine-in, pickup, and delivery. All transactions are final once the order has been prepared and served/delivered.

2. User Responsibilities

You are responsible for providing accurate information (e.g., contact details, delivery address, table number) when placing an order. We are not liable for orders that cannot be fulfilled due to incorrect information provided by the user.

3. Refunds

Refunds are only issued if the order cannot be prepared due to technical issues on our end, or if the food quality does not meet our standards. No refunds are provided for orders that have been successfully prepared and served/delivered.

4. Prohibited Activities

Users are strictly prohibited from using fraudulent payment methods, exploiting system vulnerabilities, or engaging in any illegal activities through our platform.

Your privacy is important to us. This policy explains how we collect, use, and protect your data.

1. Information We Collect

We collect essential information required to process your orders, such as contact details, delivery addresses (if applicable), and payment information.

2. How We Use Your Information

Your data is used strictly for order fulfillment, customer support, and improving our services. We do not sell your personal data to third parties.

3. Data Security

We implement industry-standard security measures to protect your data from unauthorized access.

4. Third-Party Providers

We may share necessary information with trusted payment gateways to facilitate transactions securely.

When interacting with our platform (e.g., reviews, comments, support tickets), users must adhere to the following guidelines:

• No Harmful Content: No offensive, abusive, discriminatory, or harassing language.
• No Spam: No self-promotion, unauthorized advertisements, or repetitive content.
• Privacy Protection: Do not share sensitive personal information of yourself or others publicly.
• Intellectual Property: Do not post content that infringes upon the copyrights or trademarks of others.

We reserve the right to remove any content that violates these guidelines and ban users who repeatedly breach this policy.